Shipping Info

Processing Time

  • Please allow 1- 2 business days for items that are ready to ship, with the acceptance of 2- 4 additional business days during high volume sales periods. Orders are processed chronologically as they are received. 
  • For popular items, new released items, made to order items and custom made items, It may take 10-30 days to process, depends on the demand. Please make your plan ahead. 

 

Shipping Time

 

Standard:

  • United States & Canada: 4-8 business days from Canada warehouse, 7-14 days from oversea warehouse.
  • Other Countries: 8-10 business days from Canada warehouse, 8-16 days from oversea warehouse.

Express:

  • 4-7 days by DHL, Fedex or UPS
  • Please contact us if you need express shipping method.

 

Shipment to your address

  • You choose the address that works best for you (your home or office or the home of a friend or family member).
  • The use of correct abbreviations, street numbers, building or apartment numbers, and route information (if applicable) is critical for ensuring timely delivery.
  • We do not take responsibility for lost, misplaced, or incorrectly delivered shipments if the address information provided is incorrect or incorrectly entered at the time of purchase.
  • Please note that orders cannot be shipped to P.O. boxes.


 

Track Your Order

  • The tracking number will be sent to your email once the parcel has been fulfilled. Once your order has been shipped, you can track it using online tracking tool.

 

  • Large orders may arrive in split orders.

 

  • We will email you about the delivery timeline after placing an order.